Booking conditions and cancellation policy
Check in time: 3PM / Check Out: 11AM.
In case of cancellation or no-show the following criteria will be applied:
- Cancellations requested up to 21 days before check in date will have no penalty fees applied.
- Cancellations requested between 21 and 15 days before check in date will have a 50 % of the total amount of the stay charged as penalty fee.
- Cancellations requested less than 15 days before check in date and no-shows will have the total amount of the stay charged as penalty fee.
At Rochester Bariloche, bookings between July 1st and August 8th will be non cancelable. Cancellations requested for said period will have the total amount of the stay charged as penalty fee. No exceptions apply.
all booking modifications and cancellations shall be requested via email to firstname.lastname@example.org
. Kindly note that our reservations department will contact you in order to proceed with the modification or cancellation. Only after receiving a written response from our staff with all the related information, you shall consider your booking modified or cancelled.
Credit cards left for guarantee purposes must be valid. Our staff will reconfirm the validity of credit cards and cancel-without prior notice- all bookings guaranteed with not valid credit cards.
Rooms with lake view or forest view have no price differentiation, these will be allocated according to availability.
* Breakfast is not included in the rate. Shall you request breakfast, an additional USD 9 (USD dollars) will be charged to your room rate per day per person.